What is NDAX?
NDAX (National Digital Asset Exchange) is a Canadian-based cryptocurrency trading platform that allows users to buy, sell, and hold a wide variety of digital assets including Bitcoin, Ethereum, Solana, XRP, and more. It is known for its robust security, low fees, user-friendly interface, and compliance with Canadian financial regulations.
Whether you're a beginner or a seasoned investor, NDAX offers a reliable platform to manage your crypto assets. Logging in to NDAX gives users access to real-time market data, wallet management, funding options, trading tools, and more.
How to Log In to NDAX
Follow these steps to log in to your NDAX account securely:
- Visit the official website: https://ndax.io
- Click the “Login” button in the top right corner.
- Enter your registered email address and password.
- Click “Sign In”.
- If 2FA is enabled, enter the 6-digit authentication code from your mobile app.
- You will now be redirected to your NDAX dashboard.
Account Security and Two-Factor Authentication (2FA)
NDAX takes security seriously. All user accounts support and recommend enabling Two-Factor Authentication (2FA) for additional protection.
How to Enable 2FA:
- Log into your account.
- Navigate to Settings > Security.
- Click on “Enable 2FA”.
- Scan the QR code using an authenticator app like Google Authenticator or Authy.
- Enter the code from your app to complete the setup.
Once enabled, you’ll be required to enter a 6-digit code in addition to your password every time you log in. This significantly reduces the risk of unauthorized access.
NDAX Login Issues & Troubleshooting
Having trouble logging into your account? Try these solutions:
- Forgot Password: Click on “Forgot Password” at login to reset it via email.
- Incorrect 2FA Code: Make sure your device’s time is synced correctly. Try using a backup code if available.
- Account Locked: After too many failed attempts, your account may be temporarily locked. Wait or contact support.
- Browser Issues: Clear cache, disable browser extensions, or try another browser.
- Mobile Login Problems: Ensure your NDAX app is updated to the latest version.
If you still can't access your account, reach out to NDAX support via support@ndax.io.
Frequently Asked Questions (FAQ)
Q: Is NDAX login different from the mobile app?
No. You use the same credentials on both the desktop website and the mobile app. The login process is secure and identical across platforms.
Q: Can I use biometric login on the mobile app?
Yes. NDAX supports Face ID and fingerprint authentication on compatible devices for added convenience and security.
Q: What if I change my phone and lose 2FA?
You’ll need to reset 2FA through NDAX support. Be ready to verify your identity with KYC documents.
Q: Is NDAX login secure?
Absolutely. NDAX uses bank-grade encryption, 2FA, and cold wallet storage to ensure user data and funds are secure.
Q: Can I stay logged in on my device?
NDAX may log you out after a period of inactivity to protect your account. You can opt to "Remember Device" during login for easier future access.